The modules under WSQ Certificate in Retail Operations are developed for retail professionals at the operation level, who require basic knowledge and skills, and function within specific frontline work responsibilities.
To qualify for a WSQ Certificate in Retail Operations, a participant needs to complete and pass:
- 3 core modules, and
- 5 elective modules
Alternatively, individuals may choose to learn certain module or a collection of modules relevant to needs or occupation. A WSQ Statement of Attainment (SOA) will be awarded upon the completion of each training module and passing the required assessments.
Core Modules
- Interact with Customers
- Maintain Professional Image
- Sell Products and Services
For more information, please email us at courses@sirs.edu.sg, call us at 6222 7477.