Singapore Institute of Retail Studies
Singapore Institute of Retail Studies
Diploma in Retail Management

The modules under WSQ Diploma in Retail Management are developed for retail professionals at the managerial level, who have a high degree of autonomy, possess responsibility in decision-making, and require knowledge and skills to perform a wide range of duties in a dynamic retail environment.
These include:
  • Store / Outlet Managers
  • Assistant Sales / Sales Managers
  • Senior Merchandising Managers
To qualify for a WSQ Diploma in Retail Management, individuals must successfully complete:
  • 7 core modules, and
  • 2 elective modules
Alternatively, individuals may undertake training in an individual module or a collection of modules relevant to needs or occupation. A WSQ Statement of Attainment (SOA) will be awarded upon completion of each training module and passing the required assessments.

Core Modules
  • Manage Merchandising and Store Presentation
  • Manage Finance for Retail Operations
  • Manage Marketing Strategies
  • Manage Teams
  • Retailing and the Economy
  • Manage Service Operations
  • Manage Human Resources to Achieve Service Excellence
Elective Modules
  • Manage Promotional Activities
  • Manage and Maintain Store Facilities
  • Buy Merchandise
  • Control Inventory
  • Contribute to the Buying of Merchandise
  • Manage Staff Training and Assessment
  • Manage Customer Relationships in a Retail Environment
  • Manage Sales Operations
  • Develop/ Co-develop Stores Security Policies and Procedures
  • Setup a Retail Business
  • Manage Retail Productivity
Course Fee
  • Subsidised Programme Fee - $2070 (before prevailing GST) for Singapore Citizen and Permanent Resident
  • Subsidised Course Fee for Retail WSQ module - $230/module (before prevailing GST) for Singapore Citizen and Permanent Resident
  • Subsidised Course Fee for Service Excellence module - $150/module (before prevailing GST) for Singapore Citizen and Permanent Resident
Entry Requirements
  • GCE 'O' level Credit in English and Mathematics / WPLN score: Level 6 for Reading, Listening and Numeracy.
  • Currently working in retail sector or unemployed, and have or had at least 3 years of retail working experience in supervisory or managerial position, in addition to meeting the admission requirements.
  • Currently working in non-retail sector or unemployed, and hold or held PMET (Professional / Managerial / Management Executive / Professional Technician) position for at least 3 years, in addition to meeting the admission requirements.
For more information, please email us at courses@sirs.edu.sg, call us at 6222 7477.
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