The modules under WSQ Diploma in Retail Management are developed for retail professionals at the managerial level, who have a high degree of autonomy, possess responsibility in decision-making, and require knowledge and skills to perform a wide range of duties in a dynamic retail environment.

These include:

• Store / Outlet Managers
• Assistant Sales / Sales Managers
• Senior Merchandising Managers

To qualify for a WSQ Diploma in Retail Management, individuals must successfully complete:

• 7 core modules, and
• 2 elective modules

Alternatively, individuals may undertake training in an individual module or a collection of modules relevant to needs or occupation. A WSQ Statement of Attainment (SOA) will be awarded upon completion of each training module and passing the required assessments.

Core Modules

• Manage Merchandising and Store Presentation
• Manage Finance for Retail Operations
• Manage Marketing Strategies
• Manage Teams
• Retailing and the Economy
• Manage Service Operations
• Manage Human Resources to Achieve Service Excellence

Elective Modules

• Manage Promotional Activities
• Manage and Maintain Store Facilities
• Buy Merchandise
• Control Inventory
• Contribute to the Buying of Merchandise
• Manage Staff Training and Assessment
• Manage Customer Relationships in a Retail Environment
• Manage Sales Operations
• Develop/ Co-develop Stores Security Policies and Procedures
• Setup a Retail Business

Course Fee
Singapore Citizen / PR : $15 per module (exclusive of GST)
Non-Singapore Citizen / Non-PR : $343 per module (exclusive of GST)

Entry Requirements

• GCE 'O' level Credit in English and Mathematics / WPLN score: Level 6 for Reading, Listening and Numeracy.
• Currently working in retail sector or unemployed, and have or had at least 3 years of retail working experience in supervisory or managerial position, in addition to meeting the admission requirements.
• Currently working in non-retail sector or unemployed, and hold or held PMET (Professional / Managerial / Management Executive / Professional Technician) position for at least 3 years, in addition to meeting the admission requirements.

For more information, please email us at courses@sirs.edu.sg, call us at 6222 7477.