This module is one of the modules leading to the WSQ Certificate in Retail Operations

Competency Elements

1. Define meaning and concept of productivity
2. Recognise needs for productivity improvement
3. Apply simple productivity measurement at workplace
4. Apply simple techniques and tools for potential productivity improvement at workplace

The main target audience of this module is the service and sales staff from retail and service organisations.

Course Duration: 16 hours

Subsidized Course Fee:  $38 (before prevailing GST) for Singaporeans and PRs

Lead and Facilitate Productivity Improvement

This module is one of the elective modules leading to the WSQ Advanced Certificate in Retail Supervision

Competency Elements

1. Explain the meaning and concept of productivity and its measurement at workplace
2. Employ techniques and tools for workplace productivity improvement
3. Prepare, lead and facilitate productivity improvement at workplace

The main target audience of this module is the supervisory staff from retail and service organisations.

Course Duration: 24 hours

Subsidized Course Fee:  $57 (before prevailing GST) for Singaporeans and PRs

Manage Retail Productivity

This module is one of the elective modules leading to the WSQ Diploma in Retail Management

Competency Elements

1. Identify potential and opportunities for productivity measurement and improvement at the workplace
2. Select and implement relevant techniques and tools for productivity improvement
3. Monitor and manage productivity at workplace

The main target audience of this module is the managerial staff from retail and service organisations.

Course Duration: 30 hours