Smart Social Commerce
Next intake:
| Online Training | Face-to-Face |
|---|---|
| To be confirmed | To be confirmed |
As e-commerce and social media continue to grow and evolve rapidly, the lines between them are increasingly blurred, giving rise to Social Commerce, an exciting evolution in retail. With social commerce, businesses can create seamless omnichannel shopping experiences for consumers to purchase on social media, engage and communicate directly with customers, as well as reach out to their network.
In Southeast Asia, as many as 42%* of total shoppers use social media to make purchases one to two times a month, and 35%* use it to shop more than three times a month. Social commerce sales have grown exponentially in the last year, accelerated by the pandemic that drove more customers to shop from brands they have engaged with on social media platforms.
Want to find out how you too can ride the social commerce wave and grow your business? Join us to learn how you can leverage Shopline, Asia’s biggest provider of omnichannel retail services for online, offline-to-online and cross-border commerce to reinvent your customer engagement and boost sales.
*Data source: https://techwireasia.com/2021/10/southeast-asia-sees-exhilarating-rise-in-social-commerce/
Course Title | Mode of Training | Course Ref
Smart Social Commerce
Classroom - TGS-2021008515 | Synchronous E-Learning - TGS-2022011750
Outline
1. Introduction to Social Commerce
- Understand the social commerce landscape in Singapore
- Unconventional social commerce marketing techniques
- Social commerce strategy and tools
- Platforms to optimise your social commerce online sales
2. How to Apply and Create Shopline Social Commerce Store
- Set up Shopline social commerce store
- Running customer relationship management
- Order management and inventory management
- Store management (delivery, payment, upload products, domain and shop design)
3. Ways to Evaluate and Scale Business Using Social Marketing with AI enablement
- Five ways to optimise your social sales
- Social media marketing and digital ads (automated marketing and broadcast centre, digital ad tracking)
- Live streaming essentials (storytelling, processes, KPIs and Shopline’s enhancement feature)
- Social commerce tools (strategies, KPIs and measurements)
Who Should Attend
Retailers and business owners who are keen to set up their e-commerce and social commerce store or interested to find out more about social commerce.
Duration
9am - 6pm (8 hours)
Fees (GST 8% - For payment made on/after 1 Jan 2023)
| Category | Price |
|---|---|
| Full Fee | $540 |
| Singapore Citizen0 (70% funding) | $160.50 |
| Singapore Citizen 40 years and above0,1 (90% funding) | $60.50 |
| Singapore Citizen sponsored by SMEs0,2 (90% funding) | $60.50 |
| Singapore PR (70% funding) | $162 |
| Singapore PR sponsored by SMEs2 (90% funding) | $62 |
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 30 Sep 2024
0The increase of 1% GST on fees will be absorbed for Singapore Citizens in 2023
1Fee is under the Mid-career Enhanced Subsidy(MCES)
2Fee is under the Enhanced Training Support for SMEs (ETSS)
Additional Support
This course is also eligible for the following:
For self-sponsored participants:
- SkillsFuture Credit
- Workfare Skills Support (WSS) Scheme (For Individuals)
- Union Training Assistance Programme (UTAP)
For company-sponsored participants:
For more information about funding and support, click here.