Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.
Participants will learn to stay up-to-date on product features and knowledge and advise and inform.
No intakes available
Please check back later.
The course covers the following areas:
Classification of products
• Categories of products
• Types of products
• Different brands of products offered by the store
• Country of origins of products
• Information on competitors’ products
• Types of customers
• Types of customer requirements
• Ways to establish customers’ requirements on products
• Organisation’s promotional activities
• Organisation’s price lists of products
• Organisational procedures in relation to providing advice on products to customers
Working Adults with basic English
$ 270.00
The fee shown here represents the full fee (excl. GST).