Date: 14-04-2022
Forum: Create shopping experiences that stands out to draw customers back
Click here to read the full story from The Straits Times
As Singapore eases its COVID-19 measures and travel regulations, what should retailers with a physical presence do to attract customers back to their stores?
It is imperative for retailers to ensure that service excellence tops their corporate agenda, to create VIP experiences to attract footfall, engage with shoppers, and retain loyal customers.
Need help curating an unforgettable customer experience? Check out these courses conducted by SIRS: