Who We Are
The Singapore Institute of Retail Studies (SIRS) is a Continuing Education & Training (CET) institute of Nanyang Polytechnic (NYP). Set up in 2006 as the 1st CET centre in Singapore, SIRS’ excellent performance and track record won the conferment of the National CET Institute status, the pinnacle status for CET centres. Since 2016, SIRS is appointed as the Anchor Provider for the Retail Industry by SkillsFuture Singapore, as well as Programme Manager for various national programmes including the Lean Enterprise Development Scheme, Professional Conversion Programmes, Work-Study Programmes, Job Redesign Place & Train Programme, as well as the Work-Study Bootcamp for Digital Marketing & Branding.
SIRS offers a comprehensive spectrum of Retail programmes and solutions including the Workforce Skills Qualifications, Executive Programmes, Masterclasses, Workshops, Seminar and Conferences. To lead the Retail industry into digitalisation and e-commerce, SIRS established strategic partnerships with market leaders the likes of Alibaba, Amazon, eBay, Lazada, Qoo10, Shopee, SingTel 99% SME and many others, to co-create and bring to market, a suite of cutting edge digital programmes to help retailers extend online and execute successful omnichannel strategies.
NYP-SIRS and SUSS also collaborated to offer an articulation pathway for graduates of Work-Study Post- Diploma - WSQ Specialist Diploma (Operations). Upon completion, candidates can enrol in SUSS’ Bachelor of Science in Marketing and gain recognition for exemptions, enabling them to complete the programme in a shorter period of time.
As a leader in retail training with more than 10 years of experience and proven track record, SIRS has trained more than 150,000 retail professionals and job seekers. SIRS strives to be an enabler and aggregator of solutions to help retailers improve business performance through training, consultancy, applied research, study mission and recruitment/placement service in a single-stop. We count among our clientele a wide range of retail enterprises, both MNCs and SMEs. Some of our long time partners include AsiaMalls, BHG, Changi Airport Group, Club21, Courts, Dairy Farm Singapore, Eu Yan Sang, H&M, Koufu, L’Oreal, Pet Lovers Centre, Robinsons, Sentosa Development Corporation, Sephora, Shell, Sheng Siong Supermarket, Singapore Petroleum Company, Singtel, StarHub, Takashimaya and many more.
Programmes and Services
We offer a full suite of programmes in modular and full qualification basis.
- Retail Programmes at Certificate, Advanced Certificate, Diploma and Specialist Diploma Levels
- Service Excellence Programmes at Operation, Supervisory & Managerial Levels
- Business Management Programmes
- Leadership & People Management Programmes
- Employability Skills Programmes
SIRS’ Career Services Centre provides complimentary career advisory and placement services to assist job-seeking participants to gain employment in the retail industry and at the same time, support retailers’ recruiting needs.
SIRS’ Business Solutions team has enabled many retailers to successfully implement training & capability development initiatives through our highly customised approach. Our team of retail consultants provide enterprise centric business solutions and recommendations to retailers, tapping the vast arrays of government assistance including Training Grant, Capability Development Grant (CDG), Productivity & Innovation Credit (PIC), Workfare Training Scheme (WTS) and Enhanced Training Support Scheme (ETSS).