Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.
Effective workplace communication is essential to the success of any business of any size, where it ensures optimal productivity and efficiency. In Singapore's diverse workplace culture, understanding communication styles and mastering effective communication principles cannot be over-emphasized. This course aims to equip employees with the knowledge and skills to enhance communication across all levels of the organization.
Participants will delve into the importance of communication channels and learn to navigate communication challenges commonly encountered in the workplace. Through interactive exercises, they will develop practical, relevant and useful both verbal and non-verbal communication skills, that will support their workplace interactions and collaboration positively.
Key topics covered include identifying communication barriers and understanding how attitudes and values influence effective communication. By fostering a culture of open communication and mutual respect, employees can boost morale, productivity, and commitment, ultimately contributing to not just the organisation's success, but their own success too.
No intakes available
Please check back later.
Classroom: 2 Days (9am to 6pm) Total 15 hours
Course participants will acquire the following Knowledge, Skills and Competencies:
1) Adapt positively to the different styles of communication commonly found in workplace cultures by understanding and recognising how to respond and interact appropriately
2) Develop effective communication skills for use through different communication channels that enhance clear and concise workplace interactions
3) Gain an understanding of the different types of information channels and their relevance in organisational communication to make the most effective use of them for different purposes
4) Analyze and interpret information effectively to translate communication into actionable steps, enhancing overall productivity and collaboration
Category | Price |
Full Fee | $479.60 |
Singapore Citizen (50% funding) | $259.60 |
Singapore Citizen 40 years and above1 (70% funding) | $171.60 |
Singapore Citizen sponsored by SMEs2 (70% funding) | $171.60 |
Singapore PR (50% funding) | $259.60 |
Singapore PR sponsored by SMEs2 (70% funding) | $171.60 |
*All fees are fully payable to Singapore Institute of Retail Studies.
Fees include prevailing GST
Funding Eligibility Period: 1 Jan 2025 to 31 Dec 2027
^1 Fee is under the Mid-career Enhanced Subsidy(MCES)
^2 Fee is under the Enhanced Training Support for SMEs (ETSS)
SIRS Training Room
11 Eunos Road 8, Lifelong Learning Institute, #08-02/03, Singapore 408601
Nearest MRT: Paya Lebar MRT
This course is also eligible for the following:
For self-sponsored participants:
For company-sponsored participants:
For more information about funding and support, click here.