At the managerial level, effective workplace communication is crucial for building professional relationships, enhancing organizational image, and driving business success. This course is designed to equip managers with the knowledge and skills needed to communicate effectively across different levels of the organization and in business interactions and networking settings.
Managers will learn to utilize various methods and tools to convey ideas and information to target audiences, honing their verbal communication skills for impactful interactions. Through practical exercises and assessments, they will develop active listening techniques and effective speaking skills to maintain work-related networking and relationships.
Key topics include reviewing current communication practices, policies, and standards within the organization, and creating strategies to enhance workplace communication. Managers will also learn to adhere to organizational and professional standards, fostering a culture of effective communication that contributes to organizational success.
Learners will also participate in 2 practical application-based assessments with which they are able to apply at their workplaces. With these practical skills, learners can elevate their professional image and that of their organizations, driving business growth and fostering a positive workplace culture in the dynamic context of Singapore's workplace environment.