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  • Home
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  • The Future of Retail Excellence
  • Retail Productivity
  • Process Efficiency and Automation

Drive Productivity and Innovation (SF - Operations Manager)

Drive productivity and innovation (sf - operations manager)

Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.

Continual efforts to drive innovation and productivity are not just essential elements of today’s business strategies but are critical to the sustainability and success of the business where competition is rife and aggressive.

This course provides a productivity framework that aims to support your business in encouraging the right mindset in constantly elevating their performance effectiveness and efficiency, and in turn driving the success of your business. Learners will gain insights to both the internal and external business landscapes to uncover both gaps and potential opportunities that they can address and leverage respectively through building a roadmap and action plan of innovative solutions and ideas.

No intakes available

Please check back later.

 | 
Class Schedule Information

Classroom: 3 Days (9am to 6pm) 

Course Topics

1. Introduction to productivity
2. Methods to measuring performance
3. Key focus  of operations management and how it contributes to business work flow
4. Using business model to identify strategies for growth
5. Successful use of technology for business

Course Learning Outcomes
Course participants will acquire the following Knowledge, Skills and Competencies:
  • Establish new ways of looking at processes and practices
  • Build a culture of innovation and productivity through the brainstorm of new ideas and ways of elevating effectiveness and efficiency
  • Develop productivity and innovation strategies
  • Facilitate the creation of a productivity and innovation management structure
  • Involve stakeholders with responsibilities and accountabilities in the implementation of the productivity and innovation framework
  • Link staff performance appraisals to achieve recognition and rewards with results of productivity measurements
Fees (GST 9% - For payment made on/after 1 January 2024)

Category

Price

Full Fee 

$1,820.30

Singapore Citizen (70% funding)

$546.09

Singapore Citizen 40 years and above1 (90% funding)

$212.09

Singapore Citizen sponsored by SMEs2 (90% funding)

$212.09

Singapore PR (70% funding)

$546.09

Singapore PR sponsored by SMEs2 (90% funding)

$212.09

*All fees are fully payable to Singapore Institute of Retail Studies.
Fees include prevailing GST
Funding Eligibility Period: 1 Jan 2025 to 31 Dec 2027
^1 Fee is under the Mid-career Enhanced Subsidy(MCES)
^2 Fee is under the Enhanced Training Support for SMEs (ETSS)
Additional Support

This course is also eligible for the following:

For self-sponsored participants:

  • SkillsFuture Credit
  • Workfare Skills Support (WSS) Scheme (For Individuals)

For company-sponsored participants:

  • Absentee Payroll
  • Workfare Skills Support (WSS) Scheme (For Companies)

For more information about funding and support, click here.

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© 2025 Nanyang Polytechnic. Last Updated 11 April 2025

© 2025 Nanyang Polytechnic.
Last Updated 11 April 2025