|To be confirmed
||To be confirmed
Technical Reference 76 (TR 76) is the first national standard on guidelines for e-commerce transactions launched by the Enterprise Singapore (ESG) and the
Singapore Standards Council. TR 76 serves as a practical reference for e-retailers and online intermediaries to build trust and transparency in online transactions.
SIRS, in collaboration with ESG, presents this one-day workshop which covers the entire e-commerce transaction
process including browsing, purchasing, payment, delivery, product tracking, returns, and customer support practices.
Learn to map your e-commerce process with TR 76 to gain customers’ confidence to engage and transact online with you today!
- Introduction to the global e-payment elements and evolution
- Discover how you can save time and effort in content creation, delivery, and governance to generate more shopping carts and close sales
- Understand how to manage after-sales disputes, security concerns, and other issues arising from e-commerce transactions
- Learn to apply TR 76 to your online processes to achieve high quality consumer experience, reduce cost and improve business outcomes
9am - 6pm (1 day)
|Full Course Fees
|Singapore Citizen/Singapore PR (SPR) (70% funding)
|Singapore Citizen 40 years & above (90% funding)
|Singapore Citizen/SPR sponsored by SMEs1 (90% funding)
1Fee is under the Enhanced Training Support for SMEs (ETSS)
Fees include prevailing GST
This course is also eligible for the following:
For self-sponsored participants:
For company-sponsored participants:
For SkillsFuture course reference, please click here.
For more information about funding and support, click here.