Best Practices of E-Commerce Transactions ESG TR 76
Next intake:
| Online Training | Face-to-Face |
|---|---|
| To be confirmed | To be confirmed |
Technical Reference 76 (TR 76) is the first national standard on guidelines for e-commerce transactions launched by the Enterprise Singapore (ESG) and the Singapore Standards Council. TR 76 serves as a practical reference for e-retailers and online intermediaries to build trust and transparency in online transactions.
SIRS, in collaboration with ESG, presents this one-day workshop which covers the entire e-commerce transaction process including browsing, purchasing, payment, delivery, product tracking, returns, and customer support practices. Learn to map your e-commerce process with TR 76 to gain customers’ confidence to engage and transact online with you today!
Course Title | Mode of Training | Course Ref
Best Practices of E-commerce Transactions ESG TR76
Classroom/Synchronous E-learning - TGS-2020505093
Outline
- Introduction to the global e-payment elements and evolution
- Discover how you can save time and effort in content creation, delivery, and governance to generate more shopping carts and close sales
- Understand how to manage after-sales disputes, security concerns, and other issues arising from e-commerce transactions
- Learn to apply TR 76 to your online processes to achieve high quality consumer experience, reduce cost and improve business outcomes
Duration
9am - 6pm (1 day)
Fees (GST 8% - For payment made on/after 1 Jan 2023)
| Category | Price |
|---|---|
| Full Fee | $172.80 |
| Singapore Citizen0 (70% funding) | $51.36 |
| Singapore Citizen 40 years and above0,1 (90% funding) | $19.36 |
| Singapore Citizen sponsored by SMEs0,2 (90% funding) | $19.36 |
| Singapore PR (70% funding) | $51.84 |
| Singapore PR sponsored by SMEs2 (90% funding) | $19.84 |
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 30 Sep 2024
0The increase of 1% GST on fees will be absorbed for Singapore Citizens in 2023
1Fee is under the Mid-career Enhanced Subsidy(MCES)
2Fee is under the Enhanced Training Support for SMEs (ETSS)
Additional Support
This course is also eligible for the following:
For self-sponsored participants:
For company-sponsored participants:
For more information about funding and support, click here.