eBay Global Selling (Onboarding)

Next intake:

With 175 million international customers, eBay is one of the top e-commerce platforms worldwide. Learn how you can take your e-commerce business international with our one-day eBay programme, where you will learn how you can create an eBay account, manage your products, and ensure that your products reach customers anywhere in the world.

Outline

1. Introduction to eBay and Global Selling

• Understand the opportunities as a seller with access to 175 million international eBay customers
• Learn about the challenges of cross-border trade
• Get a bird’s eye view of the differences between selling in an e-store or local marketplace vs a global marketplace of over 200 countries
• Learn about buyer profiles on eBay and top-selling products from Singapore

2. Merchandising

• Understand how visual merchandising through high-quality images can drive up product views
• Learn how product category and listing can increase your sales
• Learn product listing tips and tricks to increase your visibility

3. Handling Customers

• Learn how to manage buyers’ expectations on shipping and returns
• Understand which shipping option will suit buyers from different countries
• Learn the best ways to communicate with your international customers pre- and post-transaction

4. Practical Hands-on Session

• Set up your eBay account
• Register for a PayPal account
• Work out the best logistics solution for your products
• Listing on eBay

Duration

9am - 6pm (1 day)

Fees

¹Fee is under the Enhanced Training Support for SMEs (ETSS)
Fees include prevailing GST

Additional Support

This course is also eligible for the following:

For self-sponsored participants:

• SkillsFuture Credit
• Workfare Skills Support (WSS) Scheme (For Individuals)

For company-sponsored participants:

• Absentee Payroll
• Workfare Skills Support (WSS) Scheme (For Companies)

For SkillsFuture course reference, please click here.

For more information about funding and support, click here.