Composite Assessment Plan


Composite Assessment Plan (CAP) is an extension of the WSQ Assessment Only Pathway (AOP) route. Under the AOP route, workers will have to complete an assessment for every WSQ module. Depending on the number of modules assessed, these can take up to several days. However with the Composite Assessment Plan, the process can be sped up as workers can undertake several skill level assessments within one day. The four modules under composite assessment for Retail include:

  • Maintain Personal Presentation
  • Handle Merchandise Display
  • Interact with Customers
  • Sell Products and Services

Candidates will be assessed on their individual competency for the above modules through direct observation, role play, simulation and oral questioning.