Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.
The rapid transformation of the retail landscape has brought about new challenges for retailers. To meet the shifting demands of increasingly diverse customers, sales professionals need to take a creative and interactive approach to sell in the digital age. Besides being product experts, sales professionals must also cultivate meaningful relationships with customers, while adopting new technologies and sales strategies. Stay ahead of the competition by developing your skills and mastering the art of selling to win more customers in the new retail landscape.
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- Creative sales techniques
- Selling effectively in the digital age
- Insights into changing customer behaviour
- Understand New Retail: New landscape, new customers
- Determine and meet diverse customer requirements
- Manage customer challenges
- Recommend solutions with relevant products and services
- Identify creative sales opportunities in online-to-offline commerce
- Appreciate the process of closing a sale
Total of 2 days, 15 hours:
- Day 1: 9am to 5pm
- Day 2: 9am to 6pm
- GCE ‘N’ level Credit (at least C5) in English and Mathematics or Workplace Literacy and Numeracy (WPLN) score: Level 4 for Reading, Listening and Numeracy, and
- With at least 1 years working experience in retail or 2 years in non-retail sector
Category | Price |
Full Fee | $479.60 |
Singapore Citizen (70% funding) | $143.88 |
Singapore Citizen 40 years and above1 (90% funding) | $55.88 |
Singapore Citizen sponsored by SMEs2 (90% funding) | $55.88 |
Singapore PR (70% funding) | $143.88 |
Singapore PR sponsored by SMEs2 (90% funding) | $55.88 |
*All fees are fully payable to Singapore Institute of Retail Studies.
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 30 Sep 2024
1Fee is under the Mid-career Enhanced Subsidy(MCES)
2Fee is under the Enhanced Training Support for SMEs (ETSS)
| Category | Price |
|---|---|
| Full Fee | $475.20 |
| Singapore Citizen0 (70% funding) | $141.24 |
| Singapore Citizen 40 years and above0,1 (90% funding) | $53.24 |
| Singapore Citizen sponsored by SMEs0,2 (90% funding) | $53.24 |
| Singapore PR (70% funding) | $142.56 |
| Singapore PR sponsored by SMEs2 (90% funding) | $54.56 |
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 30 Sep 2024
0The increase of 1% GST on fees will be absorbed for Singapore Citizens in 2023
1Fee is under the Mid-career Enhanced Subsidy(MCES)
2Fee is under the Enhanced Training Support for SMEs (ETSS)
This course is also eligible for the following:
For self-sponsored participants:
- SkillsFuture Credit
- Workfare Skills Support (WSS) Scheme (For Individuals)
- Union Training Assistance Programme (UTAP)
For company-sponsored participants:
For more information about funding and support, click here.