CaseTrust Accreditation Scheme for E Commerce Business
Next intake:
| Face-to-Face |
|---|
| To be confirmed |
E-commerce is a flourishing industry set to thrive with long-term growth globally. Among the Southeast Asian market, Singapore has emerged as the central e-commerce hub, valued at US$5.9 billion* in 2021 and is forecasted to increase to US$10 billion* by 2026 - a hefty 69% growth in five years!
The online economy boom spurred a significant change in consumer buying trends, amounting to more than 3 million* e-commerce shoppers in Singapore, registering the highest basket size at S$67.40* among the region, and has an internet penetration rate of 98%*. The post-pandemic era sees consumers with transforming digital habits and demanding deeper engagement through integrated shopping experiences. As the e-commerce consumer population continues rising, average basket size increasing, and online retail penetration growing, how is your e-commerce business faring in this fiercely competitive digital landscape? Now is the time to evaluate your e-commerce channels to determine the gaps and opportunities in improving user experience and business success.
Learn to develop an optimal e-commerce user experience, apply the knowledge to your online channels and significantly improve the chances of getting accredited with the CaseTrust quality mark. Being accredited instils confidence in consumers that your business is one they can trust, thereby enhancing your brand, benefiting your business in more ways than one.
*Data source: https://www.trade.gov/market-intelligence/singapores-e-commerce-market
Course Title | Mode of Training | Course Ref
CaseTrust Accreditation Scheme for E-Commerce Business
Classroom & Asynchronous E-Learning - TGS-2022017319
Outline
- Assess accreditation readiness of your e-commerce channels
- Determine the gaps and opportunities of e-commerce channels through understanding the accreditation criteria
- Identify required solutions to close criteria gaps based on understanding the optimal e-commerce channel customer experience
Who Should Attend
This workshop is suitable for businesses with e-commerce channels, brick-and-mortar retailers exploring e-commerce, and interested professionals.
Duration
9 hours (9am - 6pm)
Includes 1 hour of Asynchronous E-Learning
Fees (GST 8% - For payment made on/after 1 Jan 2023)
| Category | Price |
|---|---|
| Full Fee | $540 |
| Singapore Citizen0 (70% funding) | $160.50 |
| Singapore Citizen 40 years and above0,1 (90% funding) | $60.50 |
| Singapore Citizen sponsored by SMEs0,2 (90% funding) | $60.50 |
| Singapore PR (70% funding) | $162 |
| Singapore PR sponsored by SMEs2 (90% funding) | $62 |
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 30 Sep 2024
0The increase of 1% GST on fees will be absorbed for Singapore Citizens in 2023
1Fee is under the Mid-career Enhanced Subsidy(MCES)
2Fee is under the Enhanced Training Support for SMEs (ETSS)
Additional Support
This course is also eligible for the following:
For self-sponsored participants:
For company-sponsored participants:
For more information about funding and support, click here.